Ufficio Piano needed to simplify and speed up the management of social vouchers for citizens in the municipalities of Lentini, Carlentini and
The process, previously fragmented between agencies, cooperatives and municipal administrations, slowed down the provision of services and made it difficult to ensure transparency and traceability of operations.
The goal was to create a single, digital system capable of connecting the entities involved in the process, reducing time, errors and operational complexity.